If I could give them negative stars I would. Students are required to schedule seven drives through Rhode’s online scheduling website. Unfortunately, my experience over the last five weeks with this company has been nothing short of a nightmare. After signing up and waiting for the office to “approve” my account, I finally logged in to schedule my daughter’s first drive, only to find nothing available. I was told to check the site every day until something opened up. A week later, I learned the first drive couldn’t even be booked online and had to be scheduled manually. That would’ve been helpful to know upfront. After her first lesson, I was told by Celeste to check back that Friday to book the next drive. Again, wrong. No openings, no clickable links. Then I was told drives must be 28 days apart, another key detail never mentioned before. Even after waiting the full 28 days, there was still no availability. My husband called on a Tuesday and was told the schedule would open at 3 PM Wednesday. I checked first thing Thursday morning, still nothing. When I called again, Celeste told me I needed to log in three times a day for several days each week just to catch a spot before it filled up. She said the system generates sessions randomly, there’s no rhyme or reason to it, and there’s nothing the office can do. When I spoke to a so-called “manager” Meghan, she repeated the same excuses. When I voiced my frustration about being given conflicting information and an inefficient system to work with, she accused me of not understanding their process, used inappropriate and insulting language, spoke over me and refused to have any accountability. I ended the call as it wasn't going anywhere only for her to call back and leave a voicemail informing me that she canceled my daughter’s upcoming drive and contract entirely, ultimately not fulfilling their end of the agreement. My daughter also reported the vehicle she drove in with an instructor was falling apart, having to use the high beams the entire drive since the low beams were out, talking the entire drive and not paying attention to the students in the vehicle. This is, without question, the most unprofessional, incompetent, disorganized, and disrespectful company I’ve ever dealt with. They refuse to hold themselves accountable for any wrong doing and treat paying customers like garbage. Teaching your child to drive on your own will feel like cupcakes and rainbows compared to the chaos and dysfunction of Rhodes Driving School. Read Less