A-1 Driving School
Description

Who is A-1 Driving Schools?

Based in Atlanta, Georgia, and family owned and operated since 1987, A-1 Driving School has helped thousands of drivers with DUI School and Risk Reduction classes, Defensive Driving courses, Driver's Education/Joshua's Law programs, and Teen/Adult Driving lessons. With 19 convenient locations in and around the Metro Atlanta area, offering both day, evening classes, and online classes, we make traffic school efficient and easy.

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Programs and Classes

Reviews 8
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SZolar
2 months ago
Enrolled my daughter in the whole package program: Part 1 - Classroom: She did the online version and that went very well. It was instructor-led which was ideal. Part 2 - Driving: It was a bit of a hassle scheduling the driving sessions, the interface is not fabulous. But, the instructors she drove with were fantastic. She learned a lot from them and was absolutely more confident. Part 3 - test and licensing: it has been 3 weeks of emails and phone calls and still no test scheduled. We have spoken with people several times, received an email once claiming they tried calling. There are no voice messages - so what is the point of calling to schedule and NOT leaving a message. Today I tried again, got a person - we've spoken with her previously. She listened and then said we needed to be transferred to someone else... Read More
Enrolled my daughter in the whole package program: Part 1 - Classroom: She did the online version and that went very well. It was instructor-led which was ideal. Part 2 - Driving: It was a bit of a hassle scheduling the driving sessions, the interface is not fabulous. But, the instructors she drove with were fantastic. She learned a lot from them and was absolutely more confident. Part 3 - test and licensing: it has been 3 weeks of emails and phone calls and still no test scheduled. We have spoken with people several times, received an email once claiming they tried calling. There are no voice messages - so what is the point of calling to schedule and NOT leaving a message. Today I tried again, got a person - we've spoken with her previously. She listened and then said we needed to be transferred to someone else. As has happened in the past, this transfer is straight to voice mail. I felt good buying a package deal with everything included. Now, I wish I hadn't because we would have just gone to the DMV and gotten her licensed. She leaves for college tomorrow....how incredibly frustrating to have spent so much time over the last few weeks as we prepare for her to go off to college - trying to chase down scheduling a driving test. Seriously, the DMV wait would have been much better. My recommendation would be to use them for Part 1 and Part 2 but do NOT spend the extra money for them to facilitate testing and licensing. Read Less
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Gina Porter
3 months ago
My son attended A-1 Driving School in the Snellville area and we were very pleased with the service. I highly recommend instructor Mrs.Nefateria Alicia Brown. My husband and I immediately saw his confidence go up. We could not have asked for a better instructor. My son wasn’t very enthusiastic about learning to drive, but with her help he is enjoying driving and the freedom that comes with it. Thank you Mrs. Nefateria Alicia Brown for working with Terrance.
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Jenny T
4 months ago
Horrible experience. After they got my money it took days and days to get the lessons we paid for and there are almost no open slots so it was impossible to schedule. They didn’t send documentation needed and to schedule the test we had paid for it took hundreds of phone calls to every location to get even one person to answer. When I finally got it scheduled, the instructor was over an hour late. Then they couldn’t find my daughter in the system to print her passing test certificate. This was about the worst business I have ever interacted with.
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Doris Horn
6 months ago
Stay away!! The customer service is terrible and for some reason, these people try to make you feel bad for their mistakes. Because of administrative issues within this business, I was forced to get my grandson his driving test an hour and a half outside of Douglasville, I get a call today from the location in Jonesboro, GA telling me that they were not open on Saturday and my appointment scheduled by someone in that office was canceled. Who does business like that? Then the girl gets nasty and tells me I can go somewhere else. This after I have already paid for their entire package. I am highly considering contacting my credit card company and doing a chargeback because this company is unbelievable. I was lured in by the great reviews too.
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Jeannette
7 months ago
Awful customer service. Purchased a package of 10 driving lessons and Joshua Law several months back. Never got a link to access Joshua law. I’ve called the Marietta office and no one answers but the call is transferred to other offices that tell me they will leave a message and make sure Marietta calls me back, but I never hear from them again. No way to get through.